Returns & Exchanges
At Pine Hill Trailers, we want you to love your fashion-forward gear, which is why we offer a 30-day return policy for items in their original, unworn condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick and easy refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unworn apparel with original tags attached into the shipping box or a similar protective mailer.
Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing